Frequently Asked Questions (FAQ)
Find answers to your most common questions here!
Membership Plans
Details about our View-Access membership level, features and benefits included, and why you should become a member.
As a member of God’s Echo, you’ll gain exclusive access to a unique collection of short-form Christian videos that are unavailable on other platforms.
Each video is crafted to deepen your faith and illuminate scripture, offering a refreshing alternative to typical content.
Additionally, becoming a member qualifies you for our generous Partner Program, offering the opportunity to generate passive income.
Enjoy a 14-day free trial with no strings attached and experience the transformative power of God’s word in just a minute a day.
Click here to start your free trial today!
Become a member of God’s Echo and open the door to a unique and enriching spiritual experience that you won’t find anywhere else.
Here’s why you should join us:
Exclusive Content:
Gain access to an exclusive collection of short-form Christian videos that you won’t find on other platforms.
Our content is crafted to deepen your faith and bring scripture to life in a way that’s both refreshing and impactful.
Transformative Experience:
Each video, under 60 seconds, is designed to offer quick yet profound insights into the Christian faith.
Whether you’re looking for daily inspiration or answers to life’s questions through scripture, our videos are a meaningful alternative to traditional social media content.
Income Earning Opportunity:
Access our Partner Program, where you can build passive income by recommending God’s Echo to your friends, family, or followers.
For each person you refer, you’ll earn 50% of the membership fee when they sign up.
After that, you’ll receive a recurring referral rate starting at 25% of their monthly charge.
Free 14-Day Trial:
Start with a no-obligation 14-day free trial to explore our extensive library and experience the transformative power of God’s word.
See how just a minute a day can enrich your spiritual journey.
High-Quality, HD Videos:
Enjoy a diverse collection of HD-resolution videos that are perfect for quick learning and spiritual growth.
We add multiple new videos each week, ensuring that our library is always fresh and inspiring.
Faith-Focused Content:
Our videos are exclusively Christian-themed, focusing on Bible verses and inspirational messages.
Our videos are crafted to help you connect deeply with Christ and strengthen your faith.
Explore our video library to see what we offer, and if you’re inspired, click here to start your free trial today.
Join us and enrich your spiritual journey with meaningful content designed just for you.
Our library features a diverse collection of HD-resolution, short-form Christian videos, each under 60 seconds. They are perfect for quick scripture learning and offer a meaningful alternative to spiritually empty traditional social media.
Our content is entirely Christian-themed, focusing on Bible verses, inspirational messages, and using the Bible to answer common life questions. Each video is designed to provide quick, impactful insights into the Christian faith.
Please feel free to browse around our website to check out our content. If you like what you see and would like to watch our videos, sign up for your FREE TRIAL.
We regularly update our short-form Christian video library, typically adding multiple new videos every week.
Our goal is to enrich the lives of our fellow Christian brothers and sisters, not our pocketbooks. This small fee is just enough to keep the lights on.
We want our membership and the beauty of Gods Word accessible to everyone, not just those with money to spare.
Spiritual growth and religious content should not come at a steep price. Join us for less than the cost of a candy bar. We’re confident you’ll find it worthwhile.
Free Trial Information
Information on the free trial, including how to start, what is included, is a credit card required, and are there any limitations.
Simply click here or any “Free Trial” button on this site and follow the prompts to create an account. Getting started is that simple!
Nope! We do not require a credit card to take advantage of the free trial.
The View-Access membership pass includes a 14-day free trial with no strings attached.
With the View-Access 14-day trial, you get unrestricted access to our exclusive Christian video library.
If you love our content (and we hope you do!), you can easily upgrade to a paid membership once your trial ends.
As your free trial nears its end, you’ll receive an email notification a few days before expiration and another once the trial has ended.
You can easily renew or choose a paid membership by visiting your Membership Account page at any time.
Note: You must log in to your account to upgrade to the desired membership.
Billing and Payments
Questions related to payment management, billing issues, payment methods, subscriptions, and account payments.
Currently, we only accept payments through PayPal Express Checkout. You can use any major credit card or your PayPal account to pay for your membership.
If you need to change your payment method, please update it directly within your PayPal account.
NOTE: We do not personally store nor have access to any of your personal credit card data.
To update your payment information, please log in to your PayPal account.
Navigate to the “Payment Methods” section, where you can add or update your credit card or bank account details.
Any changes will be reflected in your future transactions on our website.
You can view your transaction history with us via the Membership Orders page, which you can access via the account menu.
However, for the full picture of your transaction history, you will want to log into your PayPal account.
Once there, go to the “Activity” section to see details of all recent transactions, including those made on our website.
You will receive a confirmation email and receipt from us, but Paypal will send you an official receipt, since they are who processes your payment.
PayPal will always send you a receipt for each and every transaction made through our website.
You can access transaction details by logging into your PayPal account.
If you believe you have been charged incorrectly, please contact our support team with your transaction details.
We will investigate the issue and work with you to resolve it as quickly as possible.
If you suspect a fraudulent charge or unauthorized use of your credit card information, please contact us immediately. We will investigate and, if confirmed, issue you a full refund.
Additionally, we recommend contacting your credit card company to cancel your current card and request a new one to prevent any further unauthorized transactions here or elsewhere.
Membership and Account Management
How to cancel or renew your membership, activate and reactivate your account, manage it, and more.
Your “Membership Account” page includes just about everything you need to fully manage your account.
You can access this and other account information using the “🔓Account” drop-down located on the navigation menu once logged in.
Note: You must log in to your account to upgrade to a desired membership.
Renewing your membership is simple and straightforward.
Log in to your account and navigate to your “Membership Account” page.
On the Membership Account page, click the “Renew” link located under the “My Memberships” section.
Review and agree to the terms of service, then click the PayPal checkout button to complete the renewal process.
To cancel your membership, log in to your account and navigate to the “Membership Account” page.
Under the “My Memberships” section, click on the “Cancel” link and follow the prompts.
After cancelling your membership, your access will remain active only until the end of your current billing period.
Also, PayPal will no longer process any further payments, and your recurring billing will cease.
If you run into problems with the cancellation process, feel free to reach out to our support team.
You can easily change the email address used to log into your account using the “Membership Account” page.
Under the “My Account” section, simply click on “Edit Profile” and update your email to the new one.
There are several methods for changing your password, each suited to different scenarios.
#1. You still know your existing password and can log in to your account.
If this is the case, simply change your password using the “Membership Account” page.
Under the “My Account” section, click on “Change Password” and update to the new one on the next page.
You’ll be asked for your old password, the new one, and confirmation of the new password.
#2. You’ve forgotten your password and cannot log in to your account.
If you don’t remember your password and need to change it, you can do so on the “Login” page by clicking the “Lost Password” link below the form.
Alternatively, you can access the “Lost Password” page by clicking the “Login” button ( ) in the navigation and then selecting the “Lost Password” link.
Content Access
Information on how to use God’s Echo, access and use the video library, including troubleshooting access issues, and more.
#1. The number one cause of this is that you have not yet confirmed your email after signing up.
If this is the case, clicking on most pages will automatically redirect you back to the “Membership Account” page.
To resolve this, visit the “My Memberships” section on the account page and look for a “Resend Confirmation Email” link.
After you click that link, you will receive a confirmation email at the email address you signed up with. Click the link within the email once received.
NOTE: Please be sure to check your junk/spam folders.
#2. The second most common cause is that your membership may have expired due to a failed credit card payment or other related issues.
If this is the case, visit your “Membership Account” page page and look at the “My Memberships” section.
If you do have a membership and it’s expired, click the “Renew” button and follow the prompts that come next.
If you do not have a membership, click the “Choose a membership level” link and on the next page click the “Select” button next to a membership.
If you are still having problems accessing the video library or any other page on the site, please contact us and we’d be happy to help you out.
Our website is designed with user-friendliness in mind, making it easy to navigate, watch videos, and manage your membership.
The “Video Library” page is your go-to resource for exploring all the videos available on our site. Here, videos are listed from newest to oldest, so you can easily find the latest content.
To browse the library, simply explore the available videos and click on any that catch your interest. Use the navigation buttons to move to the next page and continue discovering new videos.
Throughout the site, you’ll find various links and buttons to help you quickly locate videos that align with your interests.
If you are unable to log in to your account, it’s usually because of one of the following reasons:
Incorrect Password:
One of the most common reasons for login issues is using the wrong password or being temporarily locked out due to multiple failed attempts.
Reset Password: If you think you might have forgotten your password, use the “Lost Password” link on the Login page to reset it.
Temporary Lockout:
If you’re locked out due to too many failed login attempts, wait 30 minutes before trying again.
Persistent Issues:
If you continue to experience login problems after resetting your password and waiting, try resetting your password again to avoid further lockouts.
If you still can’t log in and need assistance, please don’t hesitate to send us a message.
Refunds and Cancellation
Our refund policy and how can you request a refund, what happens if you cancel your membership, etc.
GodsEcho.TV has a 100% satisfaction guarantee. We offer new members an unconditional 14-day no-questions-asked refund policy.
If within 14 days, you are not fully satisfied, simply contact us and we will refund your purchase price. Full payment will be refunded to you and any future recurring payments will be stopped.
Please note, that no refunds will be granted after 14 days from the initial purchase. Also, a refund request will cancel your membership and remove your access to all member features, effective immediately.
If you suspect a fraudulent charge or unauthorized use of your credit card information, please contact us immediately. In such cases, we will investigate and, if confirmed, issue a refund.
Please see our complete Refund Policy by visiting our terms of service.
Refunds can be requested by contacting our support team with your transaction details. We will review your request and, if approved, issue a refund.
For more information on our refund policy, please refer to our terms of service.
If you cancel your membership using the “Cancel” link within the “Membership Account” page, or end your subscription directly at Paypal, your membership access will conclude at the end of your current membership period.
Canceling your membership means Paypal will no longer bill you (your recurring payments will end). If you want to use our service in the future, you will need to sign up again.
Please note, your account (username and email) will still remain active on GodsEcho.TV, but it will no longer have an active membership attached to it.
If you want to sign up again at a future date, simply log in to that same account and attach a new membership to it. No need to sign up again from scratch.
Technical Support
Troubleshooting tips for common technical issues, such as login problems or website functionality, etc.
Need technical assistance? We’re here to help!
The best way to reach us is via our default contact page or direct email by sending your email to: contact at godsecho dot TV.
Additionally, you can contact us via our official Facebook page – https://www.facebook.com/GodsEcho.TV/.
We generally reply to all inquires within 24 hours, often less. Please don’t hesitate to contact us if you are having problems.
We will do our best to get back to you as soon as possible.
For all technical issues, including billing-related concerns, please reach out to us through our standard contact form or email us at: contact at godsecho dot TV.
NOTE: Please contact us first if you’re having billing technical issues, before reaching out to Paypal. We will investigate the issue and advise accordingly.
Security and Privacy
Details on how your user data is protected, our privacy policies, and what security measures we have in place.
We prioritize the security of your personal information.
We use 256-bit encryption through SSL (Secure Sockets Layer) and TLS (Transport Layer Security) to protect your data both online and offline.
Payment information is processed by Paypal, the leading payment solution provider with secure server environments.
The only personal information we maintain is your name and email address provided when you signed up for our service.
We implement several security measures to safeguard your data, including secure web servers and encryption technology.
Your personal information is only shared with billing companies (e.g., Stripe or PayPal) as necessary for transaction processing.
We do not share your data with any other third parties.
We only collect personal information voluntarily provided by you during account registration and the ordering process.
We share this information only with billing companies for processing payments. Currently, Paypal is our payment partner.
We do not share your personal information with other third parties.
If your personal information changes or if you wish to update or delete your data, you can do so by contacting us via our contact page.
We will assist you with any requests to correct, update, or delete your information.
Site Navigation
How to find content, use search features, access important areas of the site, navigate different sections of the site, and more.
Our website is designed with user-friendliness in mind, making it easy to navigate, watch videos, and manage your membership.
The “Video Library” page is your go-to resource for exploring all the videos available on our site. Here, videos are listed from newest to oldest, so you can easily find the latest content.
To browse the library, simply explore the available videos and click on any that catch your interest. Use the navigation buttons to move to the next page and continue discovering new videos.
Throughout the site, you’ll find various links and buttons to help you quickly locate videos that align with your interests.
You can easily enable dark mode for a more comfortable viewing experience at night by clicking the moon icon ( ) in the top right corner of the main navigation.
Dark mode is perfect for learning scripture before bed and participating in your nightly prayers. Give it a try!
Community and Support
How to get in touch with customer support, join our social media platforms, participate in community activities, etc.
Need assistance or have questions about GodsEcho.TV? We’re here to help!
You can reach us via our default contact page or via direct email by sending your email to: contact at godsecho dot TV.
Additionally, you can contact us via our official Facebook page – https://www.facebook.com/GodsEcho.TV/.
“If any of you lacks wisdom, you should ask God, who gives generously to all without finding fault, and it will be given to you.”
-James 1:5 (NIV)